Shipping & Delivery
Effective Date: July 8, 2025
At Brown & Sharpe™, we are committed to delivering your precision tools promptly and securely. Please review our shipping policy below to understand our processes and timelines.
1. Processing Time
- All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification with tracking information once your order has shipped.
2. Shipping Methods & Rates
We currently ship within the United States and selected international regions.
- Standard Shipping (USA): 3–5 business days
- Expedited Shipping (USA): 1–3 business days
- International Shipping: 7–14 business days depending on destination
Shipping rates are calculated at checkout based on destination and order weight.
3. Shipping Locations
- We ship from our fulfillment center located at:
2323 Reach Road, Williamsport, PA 17701, USA - International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
4. Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can track your shipment status using the link provided in the email.
5. Lost or Damaged Packages
- If your order arrives damaged or goes missing during transit, please contact us immediately at customercare@brownsharpe.com.
- We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund.
6. Contact Us
For questions about shipping, delivery times, or order status, please contact our Customer Care team:
Email: customercare@brownsharpe.com
Website: www.brownandsharpe.store