FAQs

 

# Are your products original Brown & Sharpe tools?
Yes! All products sold on brownandsharpe.store are officially licensed and guaranteed to be genuine Brown & Sharpe tools, crafted with our legacy of precision.

 

# Which countries do you ship to?
We currently ship to the United States, Canada, Mexico, and Japan. Stay tuned for future expansions to other regions!

 

# Where do you ship from?
Orders are fulfilled from our authorized centers based on your location—either within the U.S. or globally—to ensure fast and reliable delivery.

 

# Do your tools come with a warranty?
Yes, all Brown & Sharpe tools come with a manufacturer’s warranty. Visit our [Warranty Information page] for full details and terms.

 

# Can I return a product if I’m not satisfied?
We are committed to quality! You may return a product if it has a manufacturing defect, arrives damaged, or does not match the description. Please review our [Returns & Refunds policy] for eligibility, process, and conditions.

 

# How can I contact customer service?
We’re here to help! Reach us anytime at customercare@brownsharpe.com. We aim to respond within 24 hours on business days.