Returns & Refunds
Effective Date: July 8, 2025
We offer a 15-day return and exchange service. If you are not satisfied with the product, you can request a return within 15 days of receiving the item.
To Qualify for a Return:
- Provide a valid proof of purchase.
- Obtain a Return Merchandise Authorization (RMA).
- The product and packaging must remain intact and in resellable condition.
Shipping Costs:
- If the product has a quality issue or was damaged during shipping, we will cover the return shipping costs.
- For returns due to personal reasons, the buyer is responsible for the return shipping costs.
If you have any questions or concerns, feel free to contact our Customer Care Team:
Email: customercare@brownsharpe.com